Support

HONE · 15x1 Labs

Getting Started

HONE is available on iPhone running iOS 16 or later. Download it from the App Store and follow the short onboarding to begin your first session. No account creation required — you can optionally connect Apple Game Center for your display name and leaderboard access.

HONE PRO

HONE PRO unlocks full access to all five games and your complete training history, with no daily limits.

  • Weekly — $5.99, billed every 7 days
  • Annual — $29.99, billed every 12 months

Subscriptions are managed through your Apple ID. To cancel, go to iPhone Settings → [Your Name] → Subscriptions → HONE.

Restore a Purchase

If you’ve previously subscribed and need to restore access on the same or a new device, tap Restore Purchases on the HONE PRO screen inside the app. Make sure you’re signed into the same Apple ID used for the original purchase.

Frequently Asked Questions

Does HONE work on iPad or Mac?+

No. HONE is designed specifically for iPhone and is not available on iPad, Mac, or Apple Vision Pro.

Is my training history backed up?+

Your training history is stored on your device. To keep it safe, ensure your iPhone is backed up to iCloud or your computer via Finder or iTunes. Training history sync across devices is planned for a future update.

Can I use HONE on multiple iPhones?+

Your HONE PRO subscription is tied to your Apple ID and can be restored on any iPhone signed in with that Apple ID. Training history does not currently sync between devices — this is coming in a future update.

How do I cancel my subscription?+

Go to iPhone Settings → [Your Name] → Subscriptions → HONE → Cancel Subscription. Your access continues until the end of the current billing period.

I want a refund.+

Refunds are handled by Apple. Visit reportaproblem.apple.com to submit a refund request.

The app crashed or something isn’t working.+

Email us at hone@15x1.com with a description of what happened and which iPhone model and iOS version you’re using. We’ll get back to you within 2 business days.

I have feedback or a feature request.+

We read everything sent to hone@15x1.com. No promises, but genuine feedback shapes what we build next.

Contact

hone@15x1.com
Response within 2 business days.

15x1 Labs, LLC